Incidents
Every report is logged, assigned to the right person, and followed through to resolution. You can see who is handling it, what has been done, and what happens next.
The property manager
that sees things through
AboutAlzette
AboutAlzette
Co-ownership property manager in Luxembourg
Incidents followed through to resolution, AGMs prepared on time, finances explained clearly, and handovers checked in full.
RCS Luxembourg B308795
FR · DE · EN · LU
Active professional liability insurance
Specialist in co-ownership
Your current property manager
may not be incompetent.
But you know the reality.
What most boards actually experience
- An incident reported three weeks ago — still no clear update
- An AGM prepared at the last minute, with documents sent too late
- A budget presented in ten minutes that nobody really understands
- Arrears building up, with no clear picture of where the process stands
- Emails that disappear — and follow-ups that go nowhere
This is not about goodwill. The problem is that nobody owns the issue from first report to final resolution.
Alzette works differently
Not in theory, in practice.
Not in theory, in practice.
Most property managers promise transparency, responsiveness, and a personal touch. The words are never in short supply.
At Alzette, every incident, AGM, financial question, arrears file, and document request has an owner, a current status, and a next step. The board can follow the issue without reconstructing the history from emails.
General meetings
Notices, statutory deadlines, minutes, notifications, resolutions to implement. All tracked. Nothing falls through.
Finances
Service charge calls, reconciliations, annual accounts. Legible. Structured. Not a spreadsheet emailed once a year.
Collections
Arrears don't sit unresolved. A reminder, a formal notice, a procedure — at each stage, you know exactly where things stand.
Transition
Changing property manager is the highest-risk moment. Before taking over, Alzette checks the missing documents, open issues, arrears, AGM decisions, and upcoming deadlines.
Change property manager
Understand your situation before you decide.
Understand your situation before you decide.
Changing property manager is a serious decision. It requires a general meeting, a vote, a transition timeline, and a handover that has to be managed properly. It is not a step to take lightly — and we will never present it as one.
The first exchange starts with your building, your timeline, and the problems the board faces today. You will know which files need attention first, which documents to gather, and what should happen next.
No commitment. No pressure. A serious assessment from professionals who know the Luxembourg market from the inside.
Request a proposalFrom €32 excl. VAT per unit per month. See full schedule
Your building
Your current situation
Your timeline
Your main friction points
Who is behind Alzette
Built for the day-to-day reality of a co-owned building.
Built for the day-to-day reality of a co-owned building.
Alzette was founded by professionals with more than ten years of experience in Luxembourg real estate — across acquisition, development, construction, and management. We know the impact of late documents, unresolved incidents, and unclear responsibility.
This is not an agency that diversified into property management services. It is a service built directly from the gaps we observed in the field.
The three questions every board asks
Serious objections deserve serious answers.
Serious objections deserve serious answers.
What if the transition creates more chaos than it solves?
That's a real risk — and we don't minimise it. Before taking over, we check the documents, open incidents, arrears, AGM decisions, and upcoming deadlines. You know what has been received and what is still missing.
What if we pick the wrong property manager again?
We can't guarantee perfection. What we can do is show you exactly how incidents, documents, accounts, and deadlines would be handled before you decide. The first exchange lets you assess that for yourself.
Is it really worth the effort of organising a vote?
A property manager change takes time. But it takes less time than years spent chasing a property manager that doesn't follow through. A first conversation lets you evaluate whether the effort-to-outcome ratio makes sense for your building, right now.
Your building deserves management that follows through.
Your building deserves management that follows through.
Request a proposal tailored to your building. We analyse your situation, your timeline, and your main friction points to prepare a useful first conversation.