What is most often lost
- documents transferred late or only partially
- open incidents that are poorly taken over
- arrears whose exact progress is unclear
- AGM decisions whose implementation can no longer be verified
Change property manager
Change property manager without losing track of open files.
During handover, open incidents, arrears, AGM decisions, and incomplete documents all need a new owner. Alzette checks every file so nothing is lost in the transfer.
Risk and handover
The vote is not the riskiest part. The handover is.
A building rarely changes property manager without a reason. It does so when replies stop coming, incidents remain open, or documents become difficult to find.
A failed transition does not only show up in missing documents. It shows up in matters that stop being properly held.
The vote is only one step. Success depends on taking over the incidents, AGM decisions, accounts, and ongoing files properly.
What a good handover must lock down
- what has been received and what is still missing
- which matters must be taken over immediately
- upcoming deadlines and already active obligations
- the first priorities of the weeks that follow
Method
Our takeover method.
Four stages: preparation before the vote, then the three phases of the takeover, to avoid information loss and bring the co-ownership back under control.
A takeover should create a clearer reading of the file before routine management even starts again.
We prepare the vote and the transfer, take stock of the file handed over, put it in order, and then confirm to the board what is resolved and what still needs action.
Proposal and preparation
Start from the written proposal (price, scope, how the takeover is organised) to prepare the vote, the document transfer, and the first priorities.
Taking stock of the received file
After the vote, establish what has been handed over and what is missing: documents, critical matters, timeline, upcoming AGM, open incidents, and arrears.
Putting the received file in order
Organise the documents, verify the data, have the funds paid into the co-ownership's own account, and assign every open matter.
Stabilisation
Give the board a clear status for incidents, accounts, AGMs, and ongoing actions.
Board
What the board should be able to read during the handover.
A serious handover makes matters visible. It does not leave you to reconstruct the situation yourself.
Upcoming deadlines
Upcoming AGMs, voted decisions still to implement, and dates that must be kept during the transition.
Accounts and arrears
Balances taken over, outstanding arrears, and reminders already sent, readable without reconstructing the history.
First 90 days
What must be handled immediately and what will be checked during the first weeks.
Are you preparing to change property manager in Luxembourg?
The starting point is a written proposal, sent by 18:00 on the next business day: price, scope and how the takeover would be organised, with no call or visit required. For residences with more than 15 units, we also offer a first in-person introductory meeting.