Incidents followed to resolution
The board should be able to see reports, quotes, reminders, visits, and the final outcome.
Property management guide
This page brings together the most common co-ownership questions: mandate role, pricing, change of property manager, AGM preparation, arrears, incidents, and board visibility.
Role
The property manager keeps the building's finances, incidents, AGMs, documents, suppliers, arrears, and voted decisions moving.
The real question is whether the board can see what is open, who is responsible, and what happens next.
Priorities
The board should be able to see reports, quotes, reminders, visits, and the final outcome.
Calls for funds, budgets, arrears, and reconciliations should be clear before questions arise.
Documents and proposed decisions should be ready before the meeting, with actions followed afterwards.
Contracts, accounts, claims, decisions, and open issues should all be checked when the manager changes.
Management path
Concrete criteria before proposing a change.
Compare the recurring fee, handover, and other separately priced services.
Prepare a clearer AGM and follow decisions afterwards.
How to prepare a handover without losing continuity on open matters.
The Alzette mandate for co-ownership buildings that need stronger follow-through.
Administration, finance, technical matters, service providers, and board visibility.
Common questions
It manages administration, AGMs, finance, suppliers, incidents, arrears, documents, and execution of voted decisions.
Compare method, transparency, pricing, document takeover, incident management, response times, and visibility for the board.
Start with the most urgent issue: changing manager, understanding costs, the next AGM, arrears, or missing documents. Mention these in your request: the written proposal takes them into account for the scope and takeover level.
The starting point is a written proposal, sent by 18:00 on the next business day: price, scope and how the takeover would be organised, with no call or visit required. For residences with more than 15 units, we also offer a first in-person introductory meeting.